Travel Industry Professional
4 weeks ago
Job Title: Travel Consultant
About the Role:
We are seeking an experienced Travel Consultant to join our successful teams in our branches. As a Travel Consultant, you will have excellent product knowledge, questioning and listening skills to help our customers plan, choose and successfully book their holidays.
Key Responsibilities:
- Build and maintain relationships with customers
- Identify and meet customers' needs
- Use social media to promote offers, generating customer engagement and sales leads
- Participate in promotional events and activities to increase exposure of the branch
- Achieve individual and team sales targets
- Assist with the day-to-day operation of the branch
- Will to participate and deliver training appropriate to own development
- Effectively perform administrative duties and follow processes accurately
Competencies:
- Ability to work towards individual Travel Consultant targets and team sales targets
- Excellent communication skills and customer service experience
- Good accuracy and numerical skills
- Enthusiasm and positive attitude with a commitment to contribute to the growth of the business
- Competent IT Skills
Experience:
- At least 1 year experience as a Travel Consultant
- A proven sales record
- Passionate about travel and tourism
- Excellent travel product knowledge with a good working knowledge of tour operator systems
- Good sales and presentation skills
- Customer focused
- Problem solving
- Team player
- Good organisational and time-management skills
- Excellent communication skills
- A recognised travel qualification (desirable)
What We Offer:
Competitive salary with unlimited bonus potential. Part Time Travel Consultant 30 hours available.
Why Hays Travel:
We are a successful and well-established company with a strong reputation in the travel industry. We offer a supportive and dynamic work environment, with opportunities for career development and growth.
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