Luxury Store Manager

3 days ago


London, Greater London, United Kingdom MOYNAT Full time

Overview:

MOYNAT is a luxury fashion brand seeking an experienced and passionate individual to fill the role of Assistant Store Director. This position requires a strong leader who can motivate and inspire the team to deliver exceptional customer service, drive sales growth, and maintain store standards.

About the Role:

The Assistant Store Director will be responsible for overseeing the daily operations of the store, including team leadership, sales monitoring, and visual merchandising. They will also be expected to develop and implement strategies to increase sales, improve customer satisfaction, and enhance the overall shopping experience.

Key Responsibilities:

  1. Team Leadership: Lead and manage a high-performing team of Sales Associates to achieve sales targets, provide excellent customer service, and maintain a positive and inclusive work environment.
  2. Sales Monitoring: Track and analyze sales data to identify trends and areas for improvement, and develop strategies to increase sales and revenue.
  3. Visual Merchandising: Oversee the visual presentation of the store, ensuring that it is consistently visually appealing and aligned with the MOYNAT brand image.
  4. Customer Service: Ensure that customers receive exceptional service, respond promptly to customer complaints, and resolve issues in a fair and timely manner.
  5. Store Operations: Manage the day-to-day operations of the store, including inventory management, cash handling, and maintenance of store equipment.

Requirements:

To be successful in this role, you will need to have a minimum of 5 years' experience in a luxury retail environment, with a proven track record of leading high-performing teams and driving sales growth. You will also need to possess excellent communication and interpersonal skills, as well as the ability to work effectively under pressure.

Salary: The estimated salary for this role is £60,000 - £80,000 per annum, depending on experience.


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