Medical Secretary

2 months ago


Stanmore, Greater London, United Kingdom Royal National Orthopaedic Hospital NHS Trust Full time
About the Role

We are seeking a highly skilled and experienced Administrative Support Specialist to join our team at the Royal National Orthopaedic Hospital NHS Trust. As a key member of our administrative team, you will provide exceptional support to our consultants and clinical teams, ensuring the smooth operation of our patient pathways.

Key Responsibilities
  • Provide comprehensive administrative support to consultants and clinical teams, including managing patient pathways, scheduling appointments, and coordinating clinical activities.
  • Act as the main point of contact for patients, their carers, and general practitioners, providing excellent customer service and resolving queries in a timely and professional manner.
  • Work closely with the multidisciplinary team to ensure seamless communication and coordination of patient care.
  • Manage and maintain accurate records, including patient information, appointment schedules, and clinical data.
  • Contribute to the development and implementation of administrative processes and procedures to improve efficiency and effectiveness.
Requirements
  • GCSEs or equivalent in English and mathematics.
  • Excellent communication and interpersonal skills, with the ability to work effectively with patients, clinicians, and administrative staff.
  • Proven experience in an administrative role, preferably in a healthcare setting.
  • Ability to work independently and as part of a team, with a high level of flexibility and adaptability.
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
About Us

The Royal National Orthopaedic Hospital NHS Trust is a world-leading neuro-musculoskeletal hospital, providing exceptional patient care and staff experience. We are committed to delivering high-quality services, investing in our staff, and promoting a culture of excellence and innovation.

We offer a dynamic and supportive work environment, with opportunities for professional development and career progression. If you are a motivated and experienced administrative professional looking for a new challenge, we encourage you to apply for this exciting opportunity.


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