Client Relationship Manager

2 weeks ago


Gloucester, Gloucestershire, United Kingdom Priory Group Full time

At Priory Group, we are seeking a skilled Client Relationship Manager to join our team. As the ideal candidate, you will possess excellent interpersonal skills and be able to build strong relationships with clients.

The estimated salary for this role is £32,200 per annum, which includes a car allowance of £4,200.

The primary responsibility of this position is to maintain strong client relationships, identify opportunities to expand existing services, and ensure contract renewals and retention in alignment with Care First's strategy.

You will be responsible for ensuring that all services are delivered according to contractual agreements and maintaining accurate data in our CRM system (Salesforce).

Key duties include:

  • Meet regularly with customer organisations to support service implementation, undertake regular reviews of service usage, gather organisational information, and discuss customer needs.
  • Proactively manage service delivery to meet customer requirements.
  • Manage and deliver service awareness presentations and webinars to employee and management groups for customers.

We offer a comprehensive set of services designed to help employers provide a balanced and healthy working environment. Our team is passionate about making a real and lasting difference to the lives of the people we support.



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