Client Success Specialist

19 hours ago


Gloucester, Gloucestershire, United Kingdom PIB Insurance Brokers Full time
Job Summary

We are seeking an experienced Client Handler to join our Commercial Enterprise Unit based in Gloucester.

The successful candidate will provide professional advice and service to all clients, effectively managing policy events following compliant processes.

Key Responsibilities:
  • Determine appropriate solutions, structure, price, and placement strategies that meet clients' needs and deliver profitable business for a range of clients.
  • Provide quality service to clients, covering all details of their insurance arrangements, to advise, review, arrange, and secure the appropriate cover at a competitive premium.
  • Responsible for the review and action required on policy and client information.
  • Be vigilant in day-to-day operations to identify and mitigate the impact of potential issues ensuring remedial action is taken where necessary.
  • Build effective relationships, at all levels, with clients, prospects, associates, insurers, and external specialists to maximise business opportunities.
  • Proactively work with colleagues across the business to identify and maximise opportunities for growth.
About PIB Insurance Brokers

PIB Insurance Brokers is a leading commercial insurance brokerage firm. We pride ourselves on delivering exceptional customer service and building long-lasting relationships with our clients.



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