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Food and Beverage Team Member

2 months ago

Birmingham, Birmingham, United Kingdom MERCURE Full time
Job Title: F&B Team Member (Casual)

We are seeking a highly motivated and customer-focused F&B Team Member to join our team at MERCURE. As a key member of our hospitality team, you will be responsible for delivering exceptional service to our guests and ensuring a memorable dining experience.

Key Responsibilities:
  • Order Taking and Sales: Take orders accurately and efficiently, maximizing sales opportunities through knowledge of our menu and suggestive selling techniques.
  • Food Preparation and Delivery: Prepare and deliver food orders to our guests in a timely and efficient manner, ensuring that all dishes are presented to the highest standard.
  • Table Service and Cleanliness: Maintain a clean and tidy table service area, ensuring that all equipment and utensils are clean and sanitized.
  • Customer Service: Provide exceptional customer service, responding promptly to guest queries and resolving any issues in a professional and courteous manner.
  • Health and Safety: Maintain a safe and healthy work environment, adhering to all health and safety procedures and protocols.
Requirements:
  • Language: Fluent English
  • Experience: At least 1 year of experience in a similar role

We offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.