Mortgage Specialist with Excellent Customer Service Skills
2 weeks ago
We are seeking an experienced Mortgage Adviser to join our team in Central London. As a key member of our sales team, you will be responsible for providing exceptional mortgage advice and services to our clients.
Key Responsibilities- Achieve personal sales results by meeting or exceeding targets
- Adhere to principles of treating customers fairly and provide accurate advice
- Refer every client to the Protection Team for additional advice and guidance
- Comply with company terms and conditions, submission standards, and regulatory requirements
- Maintain a daily structure to ensure efficient workflow and effective time management
- Minimum of 1 year experience in mortgage advice with full CeMap qualifications
- Accuracy and attention to detail to ensure high-quality advice is provided
- Able to multitask and work under pressure to meet deadlines
- Good organisational skills to manage multiple cases simultaneously
- Strong communication and interpersonal skills to build relationships with clients and colleagues
This role offers a competitive salary of £40,000 - £60,000 per annum, depending on experience, plus benefits such as:
- Opportunities for career progression and professional development
- Excellent customer service training and support
- A dynamic and collaborative work environment
At Alexander Hall, we have been at the forefront of mortgage advice since 1992. Our commitment to excellence has earned us numerous industry awards, including Best Broker for Overall Quality and Best Brokerage. We pride ourselves on our expert knowledge, cutting-edge technology, and access to exclusive products, ensuring a stress-free experience for our clients.
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