Head of Quality Excellence

14 hours ago


Glasgow, Glasgow City, United Kingdom Austin Fraser Full time
Job Title: Head of Quality Excellence

Austin Fraser is seeking a Head of Quality Excellence to join their team. This role offers an excellent opportunity for a seasoned quality professional to drive strategic excellence and ensure the delivery of high-quality products and services.

As a Head of Quality Excellence, you will be responsible for developing and implementing best practices, quality strategies, and processes that align with business objectives and support operational excellence. You will oversee quality initiatives from new product development to warranty analysis, ensuring alignment with aerospace and machining standards.

This is an exciting opportunity for a motivated individual who is passionate about quality and has extensive experience leading a quality function in the aerospace and precision machining industry. If you are looking for a challenging role that will enable you to make a significant impact, we encourage you to apply.

Key Responsibilities:
  1. Develop and implement best practices, quality strategies, and processes that align with business objectives and support operational excellence.
  2. Oversee quality initiatives from new product development to warranty analysis, ensuring alignment with aerospace and machining standards.
  3. Define key performance metrics to measure compliance and improvement.
  4. Act as a confident and reliable point of contact for customers and key stakeholders, ensuring their quality expectations are consistently met or exceeded.
  5. Build strong relationships to negotiate, manage, and maintain confidence in Walker Engineering's quality ethic.
  6. Build and lead the Quality team by communicating clear goals, setting measurable objectives, and providing coaching to drive continuous improvement.
  7. Maintain and enhance compliance with AS9100 Rev D, Nadcap accreditation, UK legislation, and customer-specific standards.
  8. Drive the ongoing development of the Quality Management System, including procedure updates and team training.
  9. Collaborate with Engineering and Operations to ensure consistent manufacturing processes.
  10. Proactively prevent non-conformances, customer complaints, and rework by implementing robust corrective and preventive actions within defined timeframes.
  11. Lead internal and external audits while assessing and auditing subcontractors to minimise non-value-added activities.
  12. Drive Lean Business and Continuous Improvement initiatives across all quality-related areas.
  13. Ensure that health, safety, and environmental priorities align with quality objectives, fostering a safe and efficient workplace.
  14. Oversee departmental and project budgets, including forecasting and capital expenditure proposals, to ensure compliance with legal standards and effective resource utilisation.


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