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Claims Adjuster Assistant
2 months ago
About the Role:
We are seeking a highly organized and communicative Claims Adjuster Assistant to join our team at Everpool. As a Claims Adjuster Assistant, you will provide administrative support to our Loss Adjusters, ensuring the smooth running of high-value and complex cases.
Key Responsibilities:
- Work closely with Loss Adjusters to provide administrative assistance and ensure the efficient processing of claims.
- Make regular calls to customers to update them on the progress of their claims.
- Communicate with suppliers to chase progress on claims and ensure timely resolution.
- Prepare and send invoices for various stages of the claim process.
- Assist with complaints and ensure that Loss Adjusters achieve resolution, follow-up action, and send relevant documentation to the correct parties.
Requirements:
- Excellent interpersonal and organizational skills.
- Previous experience in the insurance industry, preferably in household claims, is highly desirable.
Working Hours and Benefits:
- 37.5 hours per week, Monday to Friday, between 9am and 5pm.
- 28 days' holiday per year.
- Birthday off work.
- Charity Days Off.
- Healthcare.
- Option to purchase extra holidays.
- Cycle to work scheme.
- In-house training academy.
- Paid lunch once a week when in the office.
- Team nights out.
- Annual Staff Awards.
