Collection Specialist

13 hours ago


Bristol, Bristol, United Kingdom Austin Fraser Full time

Austin Fraser is currently seeking a skilled Collection Specialist to join our team in Bristol. This permanent, 30 hours per week role offers an estimated salary of £24,000 - £28,000 per annum.

About the Role

In this exciting position, you will be responsible for collecting parcels from customers within designated timeframes. Your key responsibilities will include assisting with offloading collections vans, providing excellent customer service, and highlighting any potential delays or issues.

  • You will assist with offloading collections vans with a high level of attention to detail when scanning and segregating parcels.
  • Provide collections from our customers in the area within the agreed timeframe.
  • Highlight any collections that are going to be late and the reason for the delay to the operations team.
  • Have a flexible approach to work in order to fit the fast-paced, changing working environment at Austin Fraser.
  • Pass on any queries or information gained from the customer at the point of the collection immediately upon return to the depot.
  • Maintain a professional manner whilst on-site at collection points and at the depot.
Additional Responsibilities

In addition to your core duties, you will also be responsible for keeping your vehicle clean and presentable at all times, ensuring it is fully compliant according to company policy, and performing general vehicle maintenance.



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