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Service Coordinator

2 months ago

Walsall, Walsall, United Kingdom Johnson Controls Full time

At Johnson Controls, we're committed to delivering innovative solutions that serve people, places, and the planet. As a Service Coordinator, you'll play a critical role in ensuring our customers receive exceptional maintenance and repair services.

Key Responsibilities:

  • Coordinate service support teams to ensure timely and effective maintenance and repairs
  • Manage engineer scheduling, utilization, and timesheet processing
  • Raise jobs, manage parts ordering, and communicate with customers
  • Obtain customer POs, manage accounts receivable and payable, and maintain customer KPIs
  • Process customer invoicing, quotations, and estimates
  • Maintain engineer training matrices and ensure EHS compliance

Requirements:

  • Strong organizational skills and ability to prioritize workload
  • Focus on customer engagement and management
  • Ability to work with minimal supervision and adapt to changing environments
  • Technical knowledge or background is a plus

What We Offer:

  • Competitive salary and benefits package
  • Permanent, full-time contract with a great work-life balance
  • Opportunities for professional growth and development

Join our team and be part of a company that values innovation, sustainability, and customer satisfaction. If you're a motivated and organized individual with a passion for delivering exceptional service, we encourage you to apply.