Aftersales Service Technician
4 weeks ago
The Service Engineer role at fish4.co - Jobboard is a challenging and rewarding opportunity for a skilled technician to join our team.
Key Responsibilities:
- Diagnose and repair complex systems and equipment on customer sites and assigned projects.
- Collaborate with service desk, sales, and operations teams to ensure seamless service delivery.
- Utilize cutting-edge software and technology to diagnose and repair units, following blueprints or engineering specifications.
- Foster strong relationships with customers through exceptional customer service and communication.
- Work closely with supervisors, regional service managers, and senior technicians to ensure effective service delivery.
Benefits:
- Competitive salary range of GBP30k - GBP45k.
- Overtime opportunities.
- Company-provided van for work-related use.
- Pension scheme.
- 25 days holiday + bank holidays.
Requirements:
- Proven experience in service or field-based technician roles.
- Strong knowledge of customer service principles and practices.
- Proficiency in using apps, diagnostic software, and MS Office Suite.
- Knowledge of manufacturing industry an advantage.
- Able to work with minimal supervision and cover standby and call-outs on a planned schedule.
What We Offer:
A dynamic and supportive work environment, opportunities for professional growth and development, and a competitive compensation package.
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