Aftersales Service Technician

4 weeks ago


Birmingham, Birmingham, United Kingdom fish4.co - Jobboard Full time

The Service Engineer role at fish4.co - Jobboard is a challenging and rewarding opportunity for a skilled technician to join our team.

Key Responsibilities:

  • Diagnose and repair complex systems and equipment on customer sites and assigned projects.
  • Collaborate with service desk, sales, and operations teams to ensure seamless service delivery.
  • Utilize cutting-edge software and technology to diagnose and repair units, following blueprints or engineering specifications.
  • Foster strong relationships with customers through exceptional customer service and communication.
  • Work closely with supervisors, regional service managers, and senior technicians to ensure effective service delivery.

Benefits:

  • Competitive salary range of GBP30k - GBP45k.
  • Overtime opportunities.
  • Company-provided van for work-related use.
  • Pension scheme.
  • 25 days holiday + bank holidays.

Requirements:

  • Proven experience in service or field-based technician roles.
  • Strong knowledge of customer service principles and practices.
  • Proficiency in using apps, diagnostic software, and MS Office Suite.
  • Knowledge of manufacturing industry an advantage.
  • Able to work with minimal supervision and cover standby and call-outs on a planned schedule.

What We Offer:

A dynamic and supportive work environment, opportunities for professional growth and development, and a competitive compensation package.



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