Senior Customer Service Technical Leader

3 weeks ago


Glasgow, Glasgow City, United Kingdom NATIONWIDE PLATFORMS LIMITED Full time
Servicing Excellence with Nationwide Platforms Limited

We require a highly skilled and experienced Senior Service Engineer to lead our team in maintaining our fleet and delivering exceptional customer experiences.

  1. Assist the Location Service Manager in ensuring smooth day-to-day operations of the workshop.
  2. Provide 100% coverage for the servicing and maintenance of our modern hire fleet, adhering to company policies.
  3. Perform pre-delivery inspections (PDI) of each machine at the depot or on site as required.
  4. Produce monthly plant inspection reports and service schedules, and organize the workload of engineers to achieve optimal results.
  5. Maintain the appearance of the fleet to corporate standards.
  6. Offer guidance and support in response to customer breakdown calls.
  7. Follow the guidelines set out in the Quality and Health and Safety policy.
  8. Maintain the basic stock control system for workshop spares.
  9. Identify training and development needs of workshop personnel.
  10. Provide technical assistance and advice to depot engineers.
About You:
  1. Supervisory experience in a fast-paced workshop environment, with the ability to set high standards.
  2. Previous experience in the Powered Access industry or other construction plant hire.
  3. Qualified to NVQ level 3 or equivalent in a maintenance or engineering discipline.
  4. Experience in mechanical, electrical, and hydraulic systems is desired.
  5. Excellent interpersonal skills and a deep understanding of the importance of exceptional customer service.

Nationwide Platforms Limited is committed to equal opportunities and recognizes the value of a diverse and inclusive workforce.



  • Glasgow, Glasgow City, United Kingdom AtkinsRéalis Full time

    About the RoleWe are seeking a highly skilled Senior Technical Leader to join our Nuclear & Power business. As a Senior Technical Leader, you will be responsible for leading projects to deliver C&I solutions for the construction of new nuclear stations and systems at fusion research facilities, support the operation of the existing nuclear generating fleet...


  • Glasgow, Glasgow City, United Kingdom AtkinsRéalis Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Technical Leader to join our Nuclear and Clean Energy team at AtkinsRéalis. As a key member of our team, you will be responsible for leading projects to deliver C&I solutions for the construction of new nuclear stations and systems at fusion research facilities, supporting the operation of...


  • Glasgow, Glasgow City, United Kingdom AtkinsRéalis Full time

    About the RoleWe are seeking a highly skilled Senior Technical Leader to join our Nuclear & Power business. As a Senior C&I Engineer, you will be responsible for leading projects to deliver C&I solutions for the construction of new nuclear stations and systems at fusion research facilities, support the operation of the existing nuclear generating fleet and...


  • Glasgow, Glasgow City, United Kingdom University of Glasgow Full time

    Job Title: Head of Technical ServicesThe University of Glasgow is seeking a highly skilled and experienced professional to lead the Technical Services team in the College of Science and Engineering. As the Head of Technical Services, you will play a key role in implementing and delivering the College's strategy, policies, and objectives, with a focus on...


  • Glasgow, Glasgow City, United Kingdom University of Glasgow Full time

    Job Title: Head of Technical ServicesThe University of Glasgow is seeking a highly skilled and experienced professional to lead the Technical Services team in the College of Science and Engineering. As the Head of Technical Services, you will play a key role in implementing and delivering the College's strategy, policies, and objectives, with a focus on...


  • Glasgow, Glasgow City, United Kingdom University of Glasgow Full time

    Job Title: Head of Technical ServicesJoin the University of Glasgow as the Head of Technical Services, a key role in the College of Science and Engineering. As a senior leader, you will play a crucial part in shaping the strategic direction of Technical Services, working closely with senior leaders across the College and Schools.Job PurposeThe Head of...


  • Glasgow, Glasgow City, United Kingdom University of Glasgow Full time

    Job Title: Head of Technical ServicesJoin the University of Glasgow as the Head of Technical Services, a key role in the College of Science and Engineering. As a senior leader, you will play a crucial part in shaping the strategic direction of Technical Services, working closely with senior leaders across the College and Schools.Job PurposeThe Head of...


  • Glasgow, Glasgow City, United Kingdom Technical Resource Solutions Ltd Full time

    Job OverviewTechnical Service SpecialistWe are seeking an experienced Technical Service Specialist to join our team at Technical Resource Solutions Ltd.Key Responsibilities:Provide exceptional technical support to our customersCollaborate with cross-functional teams to resolve complex technical issuesDevelop and maintain in-depth knowledge of OEM products...


  • Glasgow, Glasgow City, United Kingdom Sanderson Full time

    Senior Technology Leader OpportunityWe are seeking a highly motivated and experienced Senior Technology Leader to join our Security Systems client as Head of Technology. This is a fantastic opportunity to take on a Senior Leadership Team position and make a lasting impact on the company's future.The ideal candidate will have a proven track record as a...


  • Glasgow, Glasgow City, United Kingdom William Hill Full time

    About the RoleWe are seeking a highly motivated and experienced Team Leader to join our Customer Service team at William Hill. As a Team Leader, you will play a vital role in maintaining a welcoming atmosphere for our customers, ensuring they receive an exceptional experience in our betting shops.Key ResponsibilitiesLead and motivate a team of Customer...


  • Glasgow, Glasgow City, United Kingdom William Hill Full time

    About the RoleWe are seeking a highly motivated and experienced Team Leader to join our Customer Service team at William Hill. As a Team Leader, you will play a vital role in maintaining a welcoming atmosphere for our customers, ensuring they receive an exceptional experience in our betting shops.Key ResponsibilitiesLead and motivate a team of Customer...


  • Glasgow, Glasgow City, United Kingdom Telefónica Tech UK&I (Business Applications) Full time

    Job Description:We are seeking a Senior Commercial Leader to join our Financial Services Practice. As a Senior Commercial Leader, you will work closely with the Practice Director to secure opportunities with new prospects and within existing allocated accounts to drive continued growth.Key Responsibilities:Build and develop a robust pipeline of opportunities...


  • Glasgow, Glasgow City, United Kingdom William Hill PLC Full time

    About the RoleWe are seeking a highly motivated and experienced Customer Service Team Leader to join our team at William Hill PLC. As a Customer Service Team Leader, you will be responsible for leading and motivating a team of Customer Service Representatives, ensuring that our customers receive an exceptional experience in our retail stores.Key...


  • Glasgow, Glasgow City, United Kingdom Sanderson Full time £60,000

    Senior Technology Leader – A Key Role in Our Company's FutureGlasgow (3 days a week in the office)Up to £60k with fantastic benefits at this levelWe are seeking a highly ambitious and driven Senior Technology Leader to join our dynamic company as Head of Technology. This is a fantastic opportunity to move into a Senior Leadership Team position and make a...


  • Glasgow, Glasgow City, United Kingdom Sanderson Full time

    Job Title: Senior Technology LeaderJob Description:We are seeking a Senior Technology Leader to join our dynamic team at Sanderson. As a key member of our Senior Leadership Team, you will be responsible for leading our technology division and driving innovation across the company.Key Responsibilities:Lead the technology division and develop strategies for...

  • Senior Technical Lead

    3 weeks ago


    Glasgow, Glasgow City, United Kingdom On Target Recruitment Ltd Full time

    The Company:On Target Recruitment Ltd is a recognised market leader within Temporary Works.All Design and Manufacture for the provision of modular and bespoke support systems is done in house.Well regarded for their personal and high level of customer service.Professional and forward-thinking company that invests in their employees' personal development –...


  • Glasgow, Glasgow City, United Kingdom Halfords Full time

    About the RoleWe are seeking a highly skilled Technical Team Leader to join our Halfords team. As a critical support to both colleagues and customers, this role requires experience as a Technician and a proven ability to deliver high-quality results.The successful candidate will be responsible for managing a team of technicians, providing technical guidance,...

  • Senior Technical Lead

    4 weeks ago


    Glasgow, Glasgow City, United Kingdom Bluegate Consulting Ltd Full time

    As a key member of the Engineering department, you will be responsible for leading the technical authority of the business in the development, design, and production of technically sound and viable solutions to our customers' problems.This role requires the ability to manage multiple engineering resources, develop a deep understanding of our customers'...


  • Glasgow, Glasgow City, United Kingdom Sanderson Full time

    Senior Technology Leader – A key opportunity to progress to a Senior Leadership Team position.Glasgow (3 days a week in the office)Up to £60k with fantastic benefits at this levelWe are seeking an ambitious, driven individual to lead our technology division. This is a fantastic opportunity to move into a Senior Leadership Team position.Key...


  • Glasgow, Glasgow City, United Kingdom Arcadis Human Resources Limited Full time

    Job Title: Senior Technical DirectorJob Summary:We are seeking a highly experienced Senior Technical Director to lead our Offshore Renewable Energy team. As a key member of our leadership team, you will be responsible for providing technical leadership and direction to our team, ensuring that we deliver high-quality projects that meet our clients' needs.Key...