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Sales and Customer Service Representative

2 months ago

Rochester, Medway, United Kingdom Reed Full time

We are seeking a highly skilled Sales Administrator to join our team at an award-winning ecommerce organisation. As a Sales Administrator, you will play a crucial role in building and maintaining strong relationships with clients, ensuring their pricing, product, and service needs are met to a high standard.

Key Responsibilities:

  • Develop and maintain effective communication with customers via phone and email
  • Provide accurate and timely quotes to customers for our range of products and services
  • Follow up with clients to ensure conversion rates are maximized
  • Process customer orders in a timely and efficient manner

Requirements:

  • Ability to handle high workloads and prioritize tasks effectively
  • Excellent written and verbal communication skills
  • Basic IT skills and ability to use order processing systems
  • Previous experience in sales administration and/or order processing is required

Benefits:

  • Competitive salary of £28,000
  • Free on-site parking
  • 28 days annual leave plus bank holidays
  • Full-time, permanent position with opportunities for career development and growth