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Assistant General Manager
2 months ago
We are seeking an experienced Assistant General Manager to lead our restaurant operations and deliver exceptional customer experiences.
Key Responsibilities:
- Support the General Manager in overseeing day-to-day operations, ensuring seamless service delivery and high-quality food and beverage offerings.
- Develop and implement strategies to enhance customer satisfaction, loyalty, and retention.
- Monitor and control labor costs, inventory, and waste management to optimize profitability.
- Recruit, train, and develop a high-performing team, fostering a positive and inclusive work environment.
- Liaise with the General Manager, owners, and Head Chef to develop new menus, pricing strategies, and marketing initiatives.
- Ensure compliance with food safety regulations, health and safety standards, and other relevant laws and regulations.
Requirements:
- At least two years' experience in a senior management role within the hospitality industry.
- Proven track record of delivering exceptional customer experiences, driving sales growth, and improving operational efficiency.
- Excellent leadership, communication, and interpersonal skills, with the ability to motivate and develop a high-performing team.
- Impeccable time management and organizational skills, with the ability to prioritize tasks and meet deadlines.
- Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
About Us:
ABC Hospitality Enterprise is a dynamic and innovative company that values customer service, excellent food, and building a talented team. We offer a competitive salary, full contract, employee assistance program, and opportunities for career progression.