Dental Treatment Coordinator
3 weeks ago
Treatment Coordinator Role
We are seeking a skilled and experienced Treatment Coordinator to join our team at Bupa Dental Care. As a Treatment Coordinator, you will play a vital role in ensuring the smooth delivery of dental treatments and providing exceptional patient care.
Key Responsibilities:
- Be the first point of contact for new patients and existing patients expressing interest in specialist treatments
- Confidently discuss treatment options and fees with patients
- Deliver a high-quality service to ensure patient satisfaction and maximum contribution to practice efficiency and profitability
- Champion customer satisfaction and coach team members on best practice
- Coordinate dentist appointments throughout the treatment plan
- Establish and maintain productive working relationships with all members of the practice team
- Support and deputise for the Practice Manager as required
Requirements:
- Extensive clinical knowledge of treatments provided within a healthcare setting
- Strong and confident communication skills, both verbal and written
- Previous experience of delivering an outstanding service in a customer-facing role
- Proven stakeholder management skills with the ability to deal with a broad range of people
- CQC/GDC registration and knowledge of dental practice management systems is desirable
What We Offer:
- A competitive starting salary and opportunities for training and development
- Fully funded CPD training, GDC registration, DBS, and Professional Indemnity
- Established progression and development opportunities
- Contributory pension scheme
- Modern surgeries and dental software systems
- Access to a full training and development platform
- Competitive staff benefits, including discounts in over 7,000 retailers
About Us:
We are an equal opportunities employer and welcome applications from all who fit the requirements of the role. If you need any reasonable adjustments as part of our recruitment process, please let us know.
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