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Customer Service Representative

2 months ago

Lancing, West Sussex, United Kingdom Recorra Limited Full time
About the Role

We are seeking a highly skilled and motivated Customer Service Representative to join our team at Recorra Limited. As a Customer Service Representative, you will be the primary point of contact for our clients, providing exceptional support and resolving issues in a timely and professional manner.

Key Responsibilities
  • Provide first-class customer service via phone, email, and other communication channels
  • Respond to customer inquiries, taking ownership of resolving issues and ensuring customer satisfaction
  • Build and maintain strong relationships with clients, understanding their needs and preferences
  • Collaborate with internal teams to resolve complex issues and provide solutions
  • Stay up-to-date with company policies, procedures, and product knowledge to provide accurate information to clients
Requirements
  • 1 year of customer service experience in a similar role
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong analytical and problem-solving skills
  • Ability to work independently and as part of a team
What We Offer
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package
  • A chance to work with a leading circular economy company