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Cybersecurity Systems Engineer

2 months ago

Knutsford, Cheshire East, United Kingdom 83zero Full time
About the Role

We are seeking a highly skilled Cybersecurity Systems Engineer to join our team at 83zero. As a key member of our technical support team, you will play a critical role in helping our customers deploy and utilize our market-leading Web-Application Security product.

Key Responsibilities
  • Collaborate with our technical support team to provide exceptional customer service and support.
  • Work closely with our software developers to understand product features and provide insights into how they are used by our customers in the real world.
  • Investigate bug reports, reproduce, diagnose, and fix issues that customers encounter.
  • Liaise with technical product managers to help prioritize software development work and champion the customer's perspective.
  • Develop and maintain in-depth knowledge of our products and their applications in various environments (cloud, on-premise, CI/CD pipelines).
Requirements
  • Strong problem-solving and communication skills.
  • Experience working across different operating systems (Windows and Linux/Unix).
  • Experience working with a cloud platform (Azure, AWS, or GCP) or virtualization tools (VMware or Hyper-V).
  • Good understanding of Networking protocols and experience working with routers, switches, and firewalls.
  • Desire to learn and continuously develop your skill set.
Preferred Qualifications
  • Experience in the cyber-security sector.
  • Experience working within a DevOps/DevSecOps environment.
  • Experience working with Kubernetes.
  • Experience with a programming language.
  • Background in Computer science.
  • Experience with project deployments or technical pre-sales.