Help Desk Technician
1 day ago
Job Description
We are looking for a highly skilled Help Desk Technician to join our team at The Bridge (IT Recruitment). As a Technical Support Specialist, you will be responsible for resolving complex technical issues, working with networking environments, and maintaining shift patterns.
Responsibilities:
- Adhere to contractual SLAs within a fast-paced team environment.
- Utilize expertise in 2nd line support to resolve technical issues efficiently.
- Develop and maintain a strong understanding of networking environments, including Cisco and LAN configurations.
- Work effectively within established shift patterns to ensure seamless coverage.
Requirements:
To succeed in this role, you will need:
- Experience in 2nd line support.
- A strong understanding of technical concepts.
- Ability to work effectively in a team environment.
Benefits:
This permanent position offers a competitive salary of up to £27,000 (rising to up to £30,000 after six months) and a hybrid work arrangement that includes three days of remote work and one day in the office. You will also have the opportunity to develop your skills and knowledge in a dynamic IT recruitment environment.
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