Property Manager

1 month ago


Guildford, Surrey, United Kingdom Cobalt Recruitment Full time
Job Title: Property Manager

Cobalt Recruitment is currently assisting one of the leading businesses in the Build to Rent industry in their search for a Property Manager for a luxurious Build To Rent development in Guildford.

The successful candidate will be a pivotal member of the site team, ensuring that residents receive an excellent service, the building is maintained and managed efficiently to the company standard, and the team works as one.

This role will report to the Resident Services Manager, providing an exceptional resident experience through delivery of first-class customer service.

Key Responsibilities:
  • Support the General Manager in the day-to-day management of the operations of the site
  • Manage the site team, including managing working rota's
  • Deliver exceptional customer service to all residents
  • Manage resident engagement and help with strategies to boost resident satisfaction
  • Work with the lettings function of the business to help maintain high-occupancy
Requirements:
  • Demonstrable experience of working in a customer-facing role; hospitality/property/customer service background
  • Awareness of H&S requirements on-site and a demonstrable ability to implement H&S on site
  • Continually strives to improve knowledge, skills and abilities to produce the best results
  • A flexible approach, dedication to working well in a team
  • Positive attitude and ability to go above and beyond for residents with little supervision
  • Proficient with common software eg Microsoft/Windows etc
  • Excellent communication skills, including written and verbal English and numeracy
  • Experience with events desirable


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