Property Manager

2 months ago


Guildford, Surrey, United Kingdom Spicerhaart Full time

About the Role

We are seeking a highly motivated and experienced Property Manager to join our team at Spicerhaart in Guildford. As a Property Manager, you will play a key role in delivering exceptional customer service to our landlords and tenants, while also contributing to the growth and success of our business.

Key Responsibilities

  • Manage a portfolio of properties, ensuring that they are maintained to the highest standards and that all regulatory requirements are met.
  • Negotiate tenancy extensions and renewals, and coordinate with contractors to manage maintenance and repair issues.
  • Process deposit returns, resolve rental arrears, and process eviction requests.
  • Build and maintain strong relationships with landlords and tenants, providing exceptional customer service and resolving any issues that may arise.
  • Manage complaints and complete all check-in and check-out procedures, including full inventory reports.

Requirements

  • A full UK driving licence for a manual vehicle.
  • Previous experience in a Property Manager role, or customer-facing and/or administrative roles if no prior property management history.
  • Ability to meet deadlines, outstanding customer service, and good communication skills.
  • IT skills and attention to detail.

What We Offer

  • A basic salary range of £22,000 to £31,500 per year, dependent on experience.
  • Up to £5,400 in capped commission (in addition to basic salary).
  • A further £2,725 uncapped commission target (in addition to basic salary).
  • Minimum on-target earnings of £30,125+ per year.
  • Company car.
  • Full-time working hours: 08:30-18:00 (weekdays) and 09:00-17:00 (one in every four Saturdays, with a day in lieu in exchange).

Additional Benefits

  • Career progression opportunities.
  • 30 days annual leave (inc. bank holidays).
  • Company smartphone, for completing role-related tasks.
  • Industry-leading training.
  • Earn a nationally recognised qualification.
  • Employee Assistance Programme (24/7 access to our confidential helpline).
  • Eye care.
  • Employee Referral Bonus.
  • Company Pension Scheme.

How to Apply

To be eligible to proceed in our recruitment process, you will need to provide evidence of your right to work in the UK, in the form of a passport or birth certificate. We will also need proof of address, National Insurance, and a drivers licence check. At some point(s) in your application process, you may be required to interview via video call.



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