Senior Account Manager Position

4 days ago

London, Greater London, United Kingdom Real Chemistry Full time
Senior Account Manager

We are seeking a skilled Senior Account Manager to join our team at Real Chemistry. As a key member of our Integrated Client Services team, you will be responsible for managing relationships with clients and delivering high-quality results.

This role involves working on Medical Education activity, as well as leveraging creative capabilities from the advertising side of our business to help clients maximise the impact of their Med Ed activity.

You will be the client's primary point of contact, managing day-to-day interactions and setting expectations. You will also be responsible for formulating future objectives and strategies, as well as delivering current work.

Key Responsibilities:
  1. Act as the main client contact, providing regular updates and anticipating client needs.
  2. Formulate objectives and strategies for new client work, ensuring programme strategy is pulled through.
  3. Oversee large projects, being accountable for the whole project from start to finish.
  4. Provide counsel to the client throughout the project, challenging them when required.
  5. Support your account lead in addressing programme and team challenges.
Growth and New Business:
  1. Identify areas for growth and confidently sell new ideas to clients and the team.
  2. Play a management role in the new business process, assisting in credentials and pitch presentations.
Requirements:
  • Experience in a professional environment within a healthcare communications agency or similar.
  • Bachelor's degree in a Scientific subject or equivalent experience.
  • Medical Education experience; integrated experience preferred.
  • Excellent business communication skills.
  • Informal/formal presentation and writing skills; including presenting to clients.
  • Skilled in data communication.
  • Able to develop final documents and presentations.
  • Edit junior staff writing and presentation material.
  • Able to communicate critical information to management and the client.
  • Very comfortable working with clients directly.
  • Able to develop solutions to client needs and problems.
  • Highly organised, mindful of deadlines and budgets, able to multi-task and work under limited supervision.
  • Demonstrated strong work ethic, with a track record of following through on client requests and with high-quality deliverables on schedule and on budget.
  • Professional presence, perform with a sense of urgency and with a profound client service orientation.
  • Experience with Microsoft Office tools (PowerPoint, Word, and Excel).
  • High energy, able to effectively operate in fast-paced, growing and evolving environment.

$120,000 - $150,000 per year, depending on experience.

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