Medical Secretary and Administrator

2 weeks ago


Oxford, United Kingdom MCG Healthcare Full time

Job Title: Medical Secretary and Administrator

Job Summary: We are seeking a highly organized and detail-oriented Medical Secretary and Administrator to support the daily operations of our busy practice in Central Oxford. As a key member of our team, you will be responsible for managing the increasing workload, ensuring the smooth flow of clinical correspondence, and maintaining accurate patient records.

Key Responsibilities:

  • Process clinical correspondence accurately, ensuring it is coded and forwarded to the relevant healthcare professional following clinical protocols.
  • Handle all practice correspondence, including paper, email, and electronic, and attach it to patient records.
  • Accurately read code diagnoses, procedures, and investigations while highlighting required actions.
  • Identify high-risk areas requiring input from the clinical team, such as safeguarding issues.
  • Collaborate with the reception, admin, and clinical teams to maintain a safe, high-quality service.
  • Type letters, reports, and other documentation as required.
  • Liaise with external agencies, including hospitals and community services, to ensure referrals are processed efficiently.
  • Manage enquiries professionally and maintain an accurate referrals database.
  • Process incoming emails, referrals, and scan documents into patient records.
  • Handle administrative tasks, such as answering phone calls, actioning letters, and maintaining a tidy work area.
  • Support clinical staff with various administrative duties.

Desirable Experience & Qualifications:

  • Previous experience working as a medical secretary in a healthcare setting.
  • Experience working with the general public.
  • Familiarity with EMIS software.

Benefits:

  • NHS pension
  • Generous holiday allowance
  • £13-15 per hour depending on experience
  • Onsite parking


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