Customer Service Associate

2 weeks ago


Aylesbury, Buckinghamshire, United Kingdom Nordson Corporation Full time

The estimated annual salary for this Sales Support position at Nordson Test & Inspection is £32,000 - £42,000, based on experience. As a Sales Support professional, you will play a critical role in ensuring smooth customer interactions, managing orders, and facilitating effective communication between departments. This role requires a high level of organization, excellent communication skills, and the ability to work effectively in a fast-paced environment.

Responsibilities

Main Responsibilities:

  • Coordinate customer orders and ensure timely delivery.
  • Communicate with customers, distributors, and sales teams regarding order status.
  • Develop and maintain efficient shipping and freight forwarding arrangements.
  • Liaise with manufacturing to ensure accurate and timely delivery of goods.
  • Proactively address and resolve customer queries and concerns.

Requirements:

  • Excellent organizational and time management skills.
  • Strong written and verbal communication skills.
  • Ability to work effectively under pressure and meet deadlines.
  • Knowledge of logistics, shipping, and customs clearance processes.

About Us

Nordson Corporation values diversity and inclusivity, and we welcome applications from motivated individuals who share our commitment to excellence and customer satisfaction. We strive to create a fair and equitable recruitment process, aiming to identify the best qualified candidates for each role.



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