Sales Support Professional

4 days ago


Warrington, Warrington, United Kingdom Construction Resources Full time

About the Opportunity

We are seeking a Homeowner Transition Specialist to join our After-Care After-Sales support team at Construction Resources. In this role, you will play a crucial part in ensuring a seamless transition for homeowners from handover to settling in.

As a passionate advocate of customer care and housebuilding, you will thrive in our dynamic environment and build strong relationships with our customers. Your primary responsibility will be to address post-sale queries, working closely with the Office Manager, Customer Care Manager, and a team of five Coordinators.

You will collaborate with field-based Technicians to rectify defects and manage their diaries. With your excellent communication skills and attention to detail, you will provide exceptional support to our customers, addressing their concerns and resolving issues efficiently.

In return for your hard work and dedication, you can expect a competitive salary up to £28,000, as well as a potentially lucrative commission structure based on HBF surveys and bi-annual company bonus. If you have ideal experience with volume house builders in a Customer Care or Aftercare role and are ready to make a real difference in people's lives, we encourage you to apply.

Key Qualifications:

  • Ideal experience with volume house builders in a Customer Care or Aftercare role
  • Excellent communication skills and attention to detail
  • Ability to work in a dynamic environment and build strong relationships with customers
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