Catering Manager

4 weeks ago


Oxford, Oxfordshire, United Kingdom CH&CO Full time

Key Responsibilities

As a Catering Manager for Universities, you will be responsible for overseeing the daily operations of 2-3 outlets, ensuring that service and operations are delivered in line with G&G standards, client expectations, and financial targets. You will report to and assist the Operations Manager with ongoing projects, identifying, motivating, training, developing, and directing your team to deliver exceptional results and accomplish goals and projects.

Key Skills and Qualifications

  • Drives a culture of excellence throughout the business and has a passion for quality food preparation and taste
  • Leads, develops, and mentors a team of Baristas, Team Leaders, and General Assistants
  • Passion for food, customer service, and hands-on management style
  • Supports each site with day-to-day management of the contract, ensuring client expectations are surpassed, providing innovation and training
  • Oversees GP, Rotas/Labour, Controllable Costs, Compliance for their units, implementing strategies to control costs
  • Builds consistency of the offer and service across the estate, continually reviewing standards and processes
  • Identifies additional opportunities to make improvements, collaborating with the Operations Manager to implement new ways of improving presence
  • Manages client and stakeholder relationships, ensuring contractual compliance and adherence to company policies
  • Works with the entire site management team and chefs to ensure client expectations of food and food service are consistently delivered to the highest standards and in line with CH&CO food values

What's in it for you?

Working with Gather & Gather has its perks. People are at the heart of everything we do, so we've developed a range of benefits and development opportunities to keep you content.

  • Personal Development and Training opportunities
  • Life assurance scheme
  • Pension scheme
  • Holiday allowance
  • Private medical eligibility
  • Eye care
  • A great wellbeing strategy – including access to our Employee Assistance Programme, salary finance
  • Family friendly support
  • Regular social events and communication with our leaders
  • Holiday purchase scheme
  • Volunteering days
  • Professional subscriptions
  • Recognition schemes and people awards
  • Long service awards
  • Access to some great high street discount vouchers
  • Cycle to work scheme


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