Client Experience Associate Role

3 days ago


London, Greater London, United Kingdom Williams Lea Full time
About the Opportunity:
We are seeking a dedicated and detail-oriented Client Experience Associate to join our prestigious law firm in London. As a key member of our team, you will be responsible for providing exceptional support services to our clients.

The ideal candidate will have excellent relationship-building skills, proficiency in using concierge management software, and familiarity with local amenities, services, and attractions. You will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable, challenging, and rewarding career with future career development prospects.

Key Responsibilities:
  • Provide exceptional customer service to our clients
  • Offer and serve refreshments, including barista-style coffee and premium beverages
  • Familiarity with local amenities, services, and attractions
  • Proficiency in using concierge management software

What We Offer:
As a Client Experience Associate, you will have access to a range of benefits, including 25 days holiday, plus bank holidays (pro-rata for part-time or fixed-term roles), salary sacrifice schemes, retail vouchers, life assurance, private medical insurance, dental insurance, health assessments, cycle-to-work scheme, discounted gym memberships, and referral scheme.

We value diversity and inclusion and welcome applications from candidates from diverse backgrounds.

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