Senior Client Relationship Manager

4 weeks ago


London, Greater London, United Kingdom eFinancialCareers Full time

About the Role

eFinancialCareers is seeking a skilled Senior Client Relationship Manager to lead our Japan client services, focusing on exceptional delivery across global locations.

Job Responsibilities:

  • Act as primary contact for Japan clients, ensuring seamless service delivery and resolving queries in a timely manner.
  • Collaborate with London-based teams to provide best-in-class service to Japanese clients directly or through regional offices.
  • Verify accuracy and oversee production of Investment reports, data requests, and ESG reporting, crucial for client retention and growth.
  • Develop and maintain relationship management and business development skills.
  • Provide high-level technical support on Investment/Product and Operational queries, demonstrating understanding of client decision-making processes and long-term objectives.
  • Oversee legal documentation and onboarding activities aligned with client investment strategies.

Requirements:

  • Fluent Japanese language skills.
  • Well-organized with some project management skills.
  • Understanding of client onboarding, change, and asset manager/custodian relationships.
  • Strong workflow management.

What We Offer:

  • A competitive estimated salary range: £60,000 - £80,000 per annum.
  • A dynamic work environment.


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