Reactive Repair Team Lead

4 weeks ago

Derbyshire, United Kingdom Severn Trent Full time

Job Summary:

We are seeking a highly skilled and experienced Reactive Repair Team Lead to join our Waste Network Operations team at Severn Trent. As a key member of our team, you will be responsible for leading a diverse team of technical advisors and skilled site supervisors to repair our sewerage network through our contract partners.

Key Responsibilities:

  • Manage resources (people, assets, IT and finance) to meet regulatory and Company targets as well as customer expectations, delivering the highest standards of work for the lowest costs possible.
  • Ensure that all Waste Network repair and maintenance work in your area of control is identified appropriately and delivered quickly through our supply chain partners to avoid customer disruption.
  • Expedite the delivery of any repairs where there is need to mitigate and ensure the mitigation process is tracked ensuring no repeat incidents until the repair is completed.
  • Travel across the region to be a visible leader within your teams at their various office locations and visible on site with our contract partners.
  • Complete audits, process quality and compliance checks and feedback on findings and develop improvement plans to the various teams you support and interact with.
  • Establish, manage and monitor H&S standards, processes, communications and training, ensuring safe systems of work are in place for all activities.
  • Manage the budget, including operational and capital expenditure and deliver and embed efficiencies.

Requirements:

  • Direct experience in managing, leading and inspiring teams in a customer-focused operational environment.
  • A good understanding of the sewerage network and drainage repairs is required including civils, lining and patching operations with relevant experience a benefit.
  • Ability to interact with customers and the general public to deliver a great customer experience, with flexibility to meet both the customer's requirement and business requirements.
  • Continuous development and improvement of the team is critical so the ability to understand and put in place plans that build the department through constant innovation and improvements is essential.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for career development and progression.
  • A dynamic and supportive work environment.
  • Recognition and reward for excellent performance.

How to Apply:

If you are a motivated and experienced professional looking for a new challenge, please submit your application, including your CV and a covering letter, to us today.

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