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Business Analyst
2 months ago
About the Role
We are seeking an experienced Business Analyst to join our Service Development team in Scotland. As a Business Analyst, you will support the work of the Service Development Manager and work with different teams and roles across Sanctuary to effect changes for the benefit of our colleagues and customers.
Key Responsibilities
- Conducting detailed data analysis and research into areas requiring improvement, best practice, presenting data and making recommendations for business change
- Undertaking project tasks, producing and maintaining documentation and monitoring projects throughout the project lifecycle
- Liaising with internal and external stakeholders and supporting the review of key business issues whilst considering how best to improve business performance and providing advice and guidance on potential issues, opportunities and outcomes
- Supporting the testing and implementation of project management processes and review and updating relevant policies and procedures and system / intranet information
Requirements
- Previous experience working in a similar role
- Experience in supporting business improvement projects within time, quality and budget constraints
- Proven experience in undertaking business analysis and identifying business improvements
- Excellent customer care and communication skills
- Proven experience of producing quality business documentation and updating of systems
- Good presentation skills and the ability to think creatively and laterally
- Knowledge, understanding and skills in Microsoft products
What We Offer
- 25 days annual leave (rising to a maximum of 30 days) plus public holidays
- A pension scheme with employer contributions from Sanctuary
- Life Assurance
- Employee Advice Service including counselling
- Cycle to Work scheme
- Voluntary health plans
- Employee discounts
- Wellbeing support and tools
- Employee recognition scheme
- £35,137 per annum (rising to £36,986 per annum after 12 months, subject to satisfactory performance)
About Us
Sanctuary Group is a leading social landlord and housing association, providing affordable homes and services to thousands of people across the UK. We are committed to making a positive impact on the communities we serve and to being a great place to work.
Our Values
We value diversity and inclusion, and we are committed to creating an environment where everyone feels valued, respected, and empowered to contribute their best work. We believe that our differences are what make us stronger, and we strive to create a workplace that is inclusive, supportive, and free from discrimination.
