Customer Experience Specialist

5 days ago

Birkenhead, Wirral, United Kingdom Abercrombie and Fitch Stores Full time
About the Role

The Abercrombie & Fitch associate is a key player in delivering exceptional customer experiences. As a Brand Representative, you will be responsible for providing top-notch service by anticipating and responding to customer needs. Your outgoing, stylish, and helpful demeanor will make you approachable and warm, ensuring customers feel valued and prioritized.

Key Responsibilities
  • Customer Experience: Engage with customers, understand their needs, and provide personalized recommendations to drive sales and satisfaction.
  • Store Presentation and Sales Floor: Maintain a visually appealing store environment, ensuring merchandise is displayed effectively and the sales floor is well-organized.
  • Communication: Develop strong relationships with customers, colleagues, and management through effective communication and active listening.
  • Asset Protection and Shrink: Collaborate with the team to prevent theft and protect company assets, ensuring a safe and secure shopping environment.
  • Policies and Procedures: Adhere to company policies and procedures, maintaining a high level of integrity and professionalism.
  • Training and Development: Participate in ongoing training and development opportunities to enhance skills and knowledge, driving personal and professional growth.
Requirements
  • Adaptability / Flexibility: Demonstrate flexibility in a fast-paced retail environment, adapting to changing situations and priorities.
  • Applied Learning: Apply learned skills and knowledge to real-world situations, driving results and achieving goals.
  • Attention to Detail: Maintain a high level of attention to detail, ensuring accuracy and quality in all aspects of the job.
  • Multi-Tasking: Effectively manage multiple tasks and responsibilities, prioritizing and completing tasks in a timely manner.
  • Work Ethic: Demonstrate a strong work ethic, maintaining a positive attitude and contributing to a productive team environment.
What We Offer
  • Merchandise Discount: Enjoy discounts on Abercrombie & Fitch merchandise, allowing you to experience the brand firsthand.
  • Flexible Schedule: Work a flexible schedule that suits your needs, balancing work and personal life.
  • Opportunities for Career Advancement: Develop your skills and knowledge, with opportunities for career growth and advancement within the company.
  • Opportunity to Become a Brand Affiliate: Participate in affiliate programs, earning rewards and incentives for promoting the Abercrombie & Fitch brand.
  • Training and Development: Engage in ongoing training and development opportunities, enhancing your skills and knowledge.
  • A Global Team of People Who'll Celebrate You for Being You: Join a diverse and inclusive team that values individuality and celebrates differences.

  • Team Leader

    5 days ago

    Birkenhead, Wirral, United Kingdom Mecca Bingo Full time

    About the RoleWe are seeking a highly skilled and motivated Team Leader to join our team at Mecca Bingo. As a Team Leader, you will be responsible for leading a team of customer-facing staff and ensuring that our customers have a fantastic experience in our venues.Key ResponsibilitiesLead a team of customer-facing staff to deliver exceptional customer...

  • Team Leader

    5 days ago

    Birkenhead, Wirral, United Kingdom Mecca Bingo Full time

    About the RoleWe are seeking a highly skilled and motivated Team Leader to join our team at Mecca Bingo. As a Team Leader, you will be responsible for leading a team of customer-facing staff and ensuring that our customers have a fantastic experience in our venues.Key ResponsibilitiesLead a team of customer-facing staff to deliver exceptional customer...

  • Experienced Team Leader

    17 hours ago

    Birkenhead, Wirral, United Kingdom Redefined Ltd Full time

    About the RoleWe are seeking a highly motivated and experienced Team Leader to join our team at Redefined Ltd. As a Team Leader, you will play a key role in ensuring that our customers have a great experience at our venues.Key ResponsibilitiesLead and motivate a team of customer-facing staff to deliver exceptional customer serviceDevelop and implement...

  • Experienced Team Leader

    19 hours ago

    Birkenhead, Wirral, United Kingdom Redefined Ltd Full time

    About the RoleWe are seeking a highly motivated and experienced Team Leader to join our team at Redefined Ltd. As a Team Leader, you will play a key role in ensuring that our customers have a great experience at our venues.Key ResponsibilitiesLead and motivate a team of customer-facing staff to deliver exceptional customer serviceDevelop and implement...

  • Team Leader

    5 days ago

    Birkenhead, Wirral, United Kingdom The Rank Group Full time

    About UsThe Rank Group is a leading operator of bingo clubs in the UK, offering great-value food, drink, and live entertainment. Our venues provide exciting gaming experiences for customers in a safe and fun environment.Our CultureWe value our people and strive to create a supportive and nurturing work environment. Our culture is built on our STARS values:...

  • Team Leader

    5 days ago

    Birkenhead, Wirral, United Kingdom The Rank Group Full time

    About UsThe Rank Group is a leading operator of bingo clubs in the UK, offering great-value food, drink, and live entertainment. Our venues provide exciting gaming experiences for customers in a safe and fun environment.Our CultureWe value our people and strive to create a supportive and nurturing work environment. Our culture is built on our STARS values:...

  • Team Leader

    2 days ago

    Birkenhead, Wirral, United Kingdom The Rank Group Full time

    About The Rank GroupThe Rank Group is a leading operator of bingo clubs in the UK, offering great-value food, drink, and live entertainment. Our venues provide exciting gaming experiences for customers in a safe and fun environment.Our CultureWe value our people and strive to create a supportive and nurturing work environment. Our culture is built on our...

  • Team Leader

    2 days ago

    Birkenhead, Wirral, United Kingdom The Rank Group Full time

    About The Rank GroupThe Rank Group is a leading operator of bingo clubs in the UK, offering great-value food, drink, and live entertainment. Our venues provide exciting gaming experiences for customers in a safe and fun environment.Our CultureWe value our people and strive to create a supportive and nurturing work environment. Our culture is built on our...

  • Trade Compliance Specialist

    13 hours ago

    Birkenhead, Wirral, United Kingdom Robert Walters Full time

    About the RoleWe are seeking a highly skilled Trade Compliance Specialist to join our team at Robert Walters. As a Trade Compliance Specialist, you will play a critical role in ensuring the company's customs compliance for all exports globally.Key ResponsibilitiesCustoms Compliance: Ensure that all import and export activities comply with relevant customs...

  • Trade Compliance Specialist

    12 hours ago

    Birkenhead, Wirral, United Kingdom Robert Walters Full time

    About the RoleWe are seeking a highly skilled Trade Compliance Specialist to join our team at Robert Walters. As a Trade Compliance Specialist, you will play a critical role in ensuring the company's customs compliance for all exports globally.Key ResponsibilitiesCustoms Compliance: Ensure that all import and export activities comply with relevant customs...

  • Sales Promoter

    6 days ago

    Birkenhead, Wirral, United Kingdom Hays Specialist Recruitment Limited Full time

    About Your New Company:Hays Specialist Recruitment Limited is a leading provider of recruitment services, partnering with top companies to find the best talent. Our company values innovation, customer satisfaction, and employee growth.Your New Role:We are seeking a highly motivated and customer-focused individual to join our retail team as a Sales Promoter....

  • Sales Promoter

    5 days ago

    Birkenhead, Wirral, United Kingdom Hays Specialist Recruitment Limited Full time

    About Your New Company:Hays Specialist Recruitment Limited is a leading provider of recruitment services, partnering with top companies to find the best talent. Our company values innovation, customer satisfaction, and employee growth.Your New Role:We are seeking a highly motivated and customer-focused individual to join our retail team as a Sales Promoter....

  • Sales Representative

    7 days ago

    Birkenhead, Wirral, United Kingdom Hays Specialist Recruitment Limited Full time

    About Your New Role:We are seeking a highly motivated and enthusiastic Sales Promoter to join our dynamic retail team at Hays Specialist Recruitment Limited. As a Sales Promoter, you will play a key role in educating our customers on the best home entertainment products to suit their needs, providing an exceptional shopping experience, and driving sales...

  • Retail Ambassador

    7 days ago

    Birkenhead, Wirral, United Kingdom Hays Specialist Recruitment Limited Full time

    About Your New Role:We are seeking a highly motivated and enthusiastic Sales Promoter to join our retail team at Hays Specialist Recruitment Limited. As a Sales Promoter, you will play a key role in educating our customers on the best home entertainment products to suit their needs.Key Responsibilities:Provide exceptional customer service and build strong...

  • Customer Engagement Specialist

    4 weeks ago

    Birkenhead, Wirral, United Kingdom Tenpin Ltd Full time

    Customer Service Assistant - Tenpin LtdJoin Our Dynamic Team!At Tenpin Ltd, we pride ourselves on creating memorable experiences. Our venues are not just about bowling; we offer a variety of entertainment options including escape rooms, karaoke, 4D laser games, soft play areas, arcade games, and pool tables. Enjoy our fully stocked bars featuring cocktails...

  • Accounting Manager

    7 days ago

    Birkenhead, Wirral, United Kingdom Hays Specialist Recruitment Limited Full time

    About the RoleHays Specialist Recruitment Limited is seeking an experienced Senior Accountant to join their team. As a Senior Accountant, you will be responsible for preparing financial statements for a range of clients and managing personal tax duties.Key ResponsibilitiesPrepare financial statements for clients, including balance sheets, income statements,...

  • Customer Engagement Specialist

    4 weeks ago

    Birkenhead, Wirral, United Kingdom EE Full time

    Retail AdvisorFunction: EE RetailUnit: ConsumerSalary: £12.34 p/h plus 20% on target commissionAs a Retail Advisor, you will play a vital role in our EE store, where we celebrate diversity and inclusivity. Your distinct attributes will empower you to connect with customers, guiding them to discover the ideal products and services tailored to their needs.If...

  • Customer Engagement Specialist

    4 weeks ago

    Birkenhead, Wirral, United Kingdom EE Full time

    Retail AdvisorFunction: EE RetailUnit: ConsumerSalary: £12.34 p/h plus 20% on target commissionAs a Retail Advisor, you will play a vital role in our EE store. We are dedicated to fostering a diverse and inclusive workplace where your unique attributes will enhance customer interactions and help them discover the ideal products and services.If you possess a...

  • Customer Engagement Specialist

    4 weeks ago

    Birkenhead, Wirral, United Kingdom EE Full time

    Retail AdvisorFunction: EE RetailUnit: ConsumerSalary: £12.34 p/h plus 20% on target commissionAs a Retail Advisor, you will play a vital role in our EE store, contributing to a diverse and inclusive atmosphere. Your unique attributes will enable you to connect effectively with customers, guiding them to discover the ideal products and services tailored to...

  • Customer Engagement Specialist

    4 weeks ago

    Birkenhead, Wirral, United Kingdom EE Full time

    Retail AdvisorFunction: EE RetailUnit: ConsumerSalary: £12.34 p/h plus 20% on target commissionAs a Retail Advisor, you will play a crucial role in our EE store, where diversity and inclusivity are at the forefront of our culture. Your unique attributes will enable you to connect effectively with customers, guiding them to the most suitable products and...