Scheme Coordinator

4 weeks ago


Halifax, Calderdale, United Kingdom Stonewater Full time

20 hours per week

At Stonewater, we are seeking a highly motivated and organized Scheme Coordinator to join our team. As a key member of our housing management team, you will be responsible for assisting the Delivery Manager with the day-to-day operational management of our independent living scheme.

Key Responsibilities:

  • Assist the Delivery Manager with the operational management of the scheme, ensuring that all aspects of the service are delivered to a high standard.
  • Carry out health and safety, fire safety, and warden call system checks to ensure compliance and achievement of consistently high service standards.
  • Identify and manage risk, including safeguarding, and take accountability for ensuring that appropriate actions are taken and controls are in place to manage the risk.
  • Work collaboratively with colleagues and contractors to deliver excellent customer service and ensure that all residents receive a high-quality service.

Requirements:

  • Experience of working in a housing environment or recent demonstrable experience of frontline customer service.
  • Good general IT skills, including Microsoft Office applications, and a willingness and aptitude to learn our in-house systems.
  • Excellent record-keeping skills, ensuring that all information is clearly represented and accurately captured.
  • A motivated and committed self-starter with strong organizational skills and a passion to deliver innovative services.
  • Ability to work collaboratively and communicate information clearly and effectively with customers, colleagues, and a wide range of contractors, external agencies, etc.

Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references, and possession of a valid Right to Work document.



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