Relaxed Part-Time Front Desk Professional
3 days ago
We are transforming our properties into boutique design-led hotels, offering a fresh and local approach to dining. As part of this transformation, we need an experienced Receptionist to help our guests check in and provide exceptional customer service.
Our reception role involves working 3 days a week, 3pm-8pm, Tuesday to Saturday. You will be the first point of contact for our guests, ensuring their stay is comfortable and enjoyable.
The ideal candidate will have excellent communication skills, a warm and welcoming demeanor, and the ability to work well under pressure. A competitive salary, including tronc payments and pension contribution, is on offer, along with a range of benefits and discounts across our brands.
Key responsibilities include:
- Meeting and greeting customers upon arrival, checking them into their hotel room
- Answering telephone enquiries and resolving customer complaints in a professional manner
- Maintaining the front of house area, ensuring it is safe, legal, and clean at all times
With a focus on delivering exceptional customer service and contributing to the success of our hotel, we offer a supportive and dynamic work environment. If you are a motivated and enthusiastic individual looking for a relaxed part-time role, we would love to hear from you.
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