Operations Director

2 weeks ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Elior Full time

Job Overview

Elior is seeking an experienced Operations Director to lead our Catering Teams in Scotland and North England.

Key Responsibilities

  • Accountable for creating a culture of excellent customer experience within the community.
  • Ensure legal and company compliance within the strategic area of responsibility.
  • Create a platform for financial growth, exceeding financial targets.
  • Build and maintain external relationships with senior clients to deliver a value-added service proposition.
  • Oversee Operations Management function within the area of responsibility.
  • Recruit, support, train, and develop operations team members.
  • Support the sales team with site visits, sales presentations, and operationally sound bids.

Requirements

  • Extensive experience in contract catering, within a multi-site, senior management role.
  • Experience within the Business & Industry environment is desired.
  • A proven track record of successfully building and maintaining client relationships.
  • Ability to lead, inspire, and motivate a large and diverse team.
  • Confidence in numbers and P&L management.

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