Floor Manager
4 days ago
We are seeking an experienced and skilled Floor Manager to join our team at River Island. As a key member of our retail team, you will be responsible for delivering exceptional customer service and driving sales growth in our stores.
Key Responsibilities- Customer Service and Sales
- Provide outstanding customer service and ensure that customers have an exceptional shopping experience.
- Drive sales growth through effective merchandising, visual displays, and customer engagement.
- Team Leadership
- Lead and motivate a team of sales associates to achieve sales targets and provide excellent customer service.
- Develop and implement strategies to improve sales performance and customer satisfaction.
- Store Operations
- Ensure that the store is maintained to a high standard of cleanliness and organization.
- Manage stock levels, inventory, and visual merchandising to maximize sales and minimize waste.
- Reporting and Analysis
- Monitor and analyze sales data to identify trends and opportunities for growth.
- Provide regular sales reports to management and make recommendations for improvement.
- Experience
- Previous experience as a Floor Manager or in a similar retail leadership role.
- Skills
- Excellent customer service and sales skills.
- Strong leadership and team management skills.
- Ability to analyze sales data and make informed decisions.
- Excellent communication and interpersonal skills.
- Education
- High school diploma or equivalent required.
- Competitive Salary and Benefits
- A competitive salary and benefits package, including a generous bonus scheme.
- Opportunities for Career Advancement
- Opportunities for career advancement and professional development within the company.
- Discounts and Perks
- Discounts and perks, including a 50% staff discount and uniform allowance.
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