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Food and Beverage Team Member

1 month ago

York, York City, United Kingdom Splendid Hospitality Group Full time

Job Summary

This role is key in delivering exceptional service to our guests in the Food and Beverage areas. You will support the efficient and effective service delivery of the Hotel Indigo bar and restaurant during key business hours, working in line with brand standards and procedures to ensure maximum guest satisfaction.

Main Responsibilities

  • Deliver great customer service, working a mixture of shift patterns to cover breakfast, lunch, and dinner service as per the rota and business demands.
  • Be fully trained and welcomed to the hotel, with rewarding development on offer during your journey and training plan.
  • Work a 12-hour week, with four-hour shifts over three days, including early shifts for breakfast service and late shifts for bar service.

What We Offer

  • 28 holiday days
  • Meals on duty
  • Flexible shift patterns
  • Automatic Enrolment into a workplace pension scheme
  • Heavily discounted hotel stays and food & beverage discounts
  • Use of worldwide IHG team member rates
  • Uniform
  • 24/7 Employee Assistance Programme for you and your family