Peer Review Operations Lead

2 weeks ago


Bristol, Bristol, United Kingdom Publishers Association Limited Full time
Job Description

We are recruiting a Publishing Services Director to lead our Peer Review team based in Bristol.

The successful candidate will be responsible for delivering outstanding customer support to authors, reviewers, and partners during the peer review process.

This involves managing a team of up to 10 Publishing Services Assistants, ensuring timely and helpful responses to written and verbal queries, and conducting multiple compliance checks throughout the peer review process.

The ideal candidate will have experience in a customer services role, line management experience, and an understanding of academic publishing.

We offer a competitive salary starting from £40,000, depending on experience, as well as an excellent pension scheme and a range of other benefits.



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