Full-time Receptionist/Administrator

4 weeks ago


Chelmsford, Essex, United Kingdom HCRG Care Group Full time

About the Role

HCRG Care Group is seeking a skilled and friendly Receptionist/Administrator to join our team. As a key member of our administrative team, you will be responsible for providing exceptional customer service to our patients and stakeholders.

Key Responsibilities

  • Welcome patients and visitors to the surgery, providing a warm and welcoming environment.
  • Manage the reception area, ensuring a smooth and efficient flow of patients and visitors.
  • Provide administrative support to the clinical team, including data entry, filing, and other tasks as required.
  • Answer phone calls and respond to emails in a timely and professional manner.
  • Contribute to the development of the administrative team, suggesting improvements and ideas for process enhancements.

About Us

HCRG Care Group is a leading independent provider of community health and care services. We are committed to delivering high-quality care and services to our patients and stakeholders. Our team is passionate about making a difference in the lives of others, and we are seeking like-minded individuals to join our team.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for career development and progression.
  • A supportive and collaborative team environment.
  • Access to exclusive rewards and benefits, including discounts on everyday purchases and cashback offers.
  • A comprehensive training program, including eLearning and bespoke career pathways.

Requirements

  • Proven experience in a reception and administration role.
  • Excellent customer service skills and the ability to demonstrate professional behaviors at all times.
  • Confidence using IT systems, including email, Microsoft Word, and Microsoft Excel.


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