Full-time Receptionist/Administrator
4 weeks ago
About the Role
HCRG Care Group is seeking a skilled and friendly Receptionist/Administrator to join our team. As a key member of our administrative team, you will be responsible for providing exceptional customer service to our patients and stakeholders.
Key Responsibilities
- Welcome patients and visitors to the surgery, providing a warm and welcoming environment.
- Manage the reception area, ensuring a smooth and efficient flow of patients and visitors.
- Provide administrative support to the clinical team, including data entry, filing, and other tasks as required.
- Answer phone calls and respond to emails in a timely and professional manner.
- Contribute to the development of the administrative team, suggesting improvements and ideas for process enhancements.
About Us
HCRG Care Group is a leading independent provider of community health and care services. We are committed to delivering high-quality care and services to our patients and stakeholders. Our team is passionate about making a difference in the lives of others, and we are seeking like-minded individuals to join our team.
What We Offer
- A competitive salary and benefits package.
- Opportunities for career development and progression.
- A supportive and collaborative team environment.
- Access to exclusive rewards and benefits, including discounts on everyday purchases and cashback offers.
- A comprehensive training program, including eLearning and bespoke career pathways.
Requirements
- Proven experience in a reception and administration role.
- Excellent customer service skills and the ability to demonstrate professional behaviors at all times.
- Confidence using IT systems, including email, Microsoft Word, and Microsoft Excel.
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