Operations Specialist
2 weeks ago
At Kentro Capital, we are seeking a proactive and driven Delegated Authority/Binder Operations Associate to support our ambitious growth.
This varied role will include building trusted relationships with business units and managers, providing high-quality technical and administrative support as well as managing complex queries from internal and external stakeholders.
Key Responsibilities- Support the business with day-to-day operational needs;
- Assist with Written Bordereaux preparation for review by Directors/Department Heads and Carriers;
- Manage Binding Authority Agreements, ensuring existing files are up to date;
- Administer new/renewal Binding Authority Agreements using Lloyd's and London Market tools;
- Develop operational policies and procedural manuals under guidance;
- Update internal trackers and reporting mechanisms;
- Perform system testing in RiskWrite and RiskWrite Analytics;
- Participate in ad-hoc projects.
- Ideally educated to A Levels or QCF Level 3 and/or equivalent qualification;
- Enthusiastic and hardworking individual with a focus on providing excellent service;
- Able to work effectively and collaboratively with stakeholders;
- Adaptable and able to manage multiple tasks within a high-pressure environment;
- High attention to detail and accuracy in record keeping;
- Presentation skills, with excellent written and verbal communication;
- Desire to find solutions to problems and keen to learn and challenge the status quo;
- Ability to build trust through integrity and professionalism;
- Experience in delivering client-focused solutions and creating long-lasting relationships;
- IT literate, with good working knowledge of Microsoft Office packages;
- Knowledge of Binding Authority Agreements essential.
We offer:
- Discretionary bonus;
- Private medical and gym discount;
- Life assurance;
- 25 days of holiday plus an extra day off on your birthday;
- Non-contributory pension scheme;
- Profit share scheme;
- An estimated salary of £40,000 - £55,000 per annum.
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