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Key Holder, Full-Time Position

2 months ago

Banbridge District, United Kingdom Tapestry Full time
Job Summary

We are seeking a highly motivated and experienced Key Holder to join our team at Tapestry. As a Key Holder, you will be responsible for driving sales, delivering exceptional customer service, and maintaining a high level of store visual standards.

Key Responsibilities
  • Meet or exceed individual sales goals and productivity targets
  • Develop and maintain strong product knowledge across all categories
  • Provide exceptional customer service, ensuring a seamless and personalized shopping experience
  • Build and maintain a loyal customer base through effective selling skills and proactive client outreach
  • Execute operational tasks, including processing POS transactions and maintaining store visual standards
Requirements
  • Professional selling skills and exceptional interpersonal skills
  • Prior luxury goods experience preferred
  • Proactive ability to multi-task and prioritize
  • Strong communication and teamwork skills
Competencies
  • Courage: Provides direct and constructive feedback to colleagues and takes ownership of problems
  • Creativity: Develops innovative solutions to drive sales and improve customer experience
  • Customer Focus: Prioritizes customer needs and expectations, ensuring a high level of satisfaction
  • Dealing with Ambiguity: Adapts to changing situations and priorities, remaining calm and composed under pressure
  • Drive for Results: Consistently meets or exceeds sales and productivity targets
  • Interpersonal Savvy: Builds strong relationships with colleagues and customers, fostering a positive and inclusive work environment
  • Learning on the Fly: Quickly adapts to new situations and challenges, seeking opportunities for growth and development
What We Offer

Tapestry is an equal opportunity and affirmative action employer, committed to creating a diverse and inclusive work environment. We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.