Key Holder Position

1 month ago


Banbridge District, United Kingdom Sites Full time

Key Holder Role at Ben Sherman

We are seeking a skilled Key Holder to join our team at Ben Sherman, a leading fashion brand. As a Key Holder, you will play a crucial role in delivering outstanding customer service and maintaining impeccable store standards.

Purpose of the Role:

To generate sales by demonstrating passion for the product and the brand, providing accurate information about our product to customers, and promoting our multi-channel shopping options.

Responsibilities:

  • Achieve sales targets by showcasing our product range and brand expertise
  • Offer personalized advice to customers on our products, including features and benefits, and stock availability
  • Encourage customers to explore our multi-channel shopping options for maximum satisfaction
  • Create a welcoming atmosphere for customers, ensuring they feel valued and supported
  • Process sales transactions efficiently and in line with company guidelines
  • Demonstrate flexibility to meet the needs of the store and customers

Key Skills and Experience:

Essential:

  • Customer service focus with excellent communication skills
  • Experience in the retail industry, with a passion for fashion and customer satisfaction

Desirable:

  • Good IT skills, with experience of working in a premium fashion brand

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