Change Management Lead

3 days ago


Nottingham, Nottingham, United Kingdom Air IT Limited Full time

About Us: As a leading provider of IT services across the UK, we pride ourselves on our dedication to growth, innovation, and client success. Our company culture values collaboration, teamwork, and continuous improvement.

Job Role: We are currently recruiting for a Change Management Lead to join our team. This is an exciting opportunity for an experienced professional to drive change and implement new processes within our organisation.

Salary Range: The estimated salary for this role is £58,000 - £68,000 per annum, depending on experience.

Key Responsibilities:

  • Facilitate 'As Is' and 'To Be' process workshops to identify and mitigate risks during implementation.
  • Develop comprehensive training plans for newly approved processes, ensuring readiness before go-live.
  • Provide post-training support and conduct follow-up sessions to ensure successful process implementation.
  • Collaborate with the CW and BI team to ensure seamless integration of process and system changes.
  • Take ownership of assigned risk mitigation actions and issues, driving them to closure.

Requirements:

  • Proven project management experience.
  • Proficiency in Connectwise, particularly in PMO and Service Desk functionality.
  • Strong ability to manage and mitigate risks related to Connectwise configuration and data management.
  • Prior experience in team/business integration and service desk management.

What We Offer:

You will enjoy flexible, hybrid working arrangements, including access to 25 days of annual leave, with options to buy and sell up to 5 days. You will also benefit from perks like quarterly awards, funded social events, and referral bonuses.

Additionally, you will have the opportunity to immerse yourself in excellent learning and development opportunities. Embracing benefits like the cycle to work scheme and technology vouchers will enhance your overall job satisfaction.


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