Customer Experience Director

7 days ago


Ruislip, Greater London, United Kingdom Cineworld Cinemas Ltd Full time
Job Summary:
Cineworld Cinemas Ltd invites applications for the Customer Experience Director position. This role offers a competitive salary of approximately £28,000 - £35,000 per annum.

The primary focus of this role is to develop and implement strategies that enhance the overall customer experience across the Cineworld complex. As a key member of the senior leadership team, you will work closely with department heads to align initiatives with business objectives and drive revenue growth.

Key Responsibilities:
  1. Design and implement programs to engage customers and foster loyalty.
  2. Collaborate with department heads to identify opportunities for process improvements and efficiency gains.

Benefits:
You will be eligible for the Cineworld Cinepass, which includes complimentary cinema visits and discounts on food and drink. Additionally, you may join our contributory pension scheme, cash back healthcare plan, and eye care scheme.

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