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Female Membercare Assistant

2 months ago


Carlisle, Cumbria, United Kingdom Bannatyne Full time

**Job Title:** Female Membercare Assistant (Maternity Cover)

**Job Summary:** We are seeking a highly skilled and detail-oriented Female Membercare Assistant to join our team at Bannatyne. As a key member of our cleaning and maintenance team, you will be responsible for ensuring the highest standards of cleanliness and hygiene in our facilities.

**Key Responsibilities:**

  • Perform thorough cleaning of all female areas, including changing rooms, showers, toilets, and all poolside facilities.
  • Ensure that all gym equipment, floors, and surfaces are cleaned and sanitized regularly.
  • Empty trash bins, replace liners, and ensure waste is disposed of properly. Maintain the outdoor space, including litter picks and bin stores.
  • Follow all health and safety regulations to ensure a safe environment for members and staff.
  • Use cleaning chemicals and equipment according to safety guidelines and procedures.
  • Report any maintenance issues, hazards, or potential safety concerns to the Maintenance Supervisor.
  • Provide a friendly and approachable service to members, addressing any cleaning-related inquiries or requests promptly and courteously.
  • Maintain a professional demeanor and uphold the club's reputation for excellent customer service.
  • Monitor cleaning supplies and equipment, ensuring adequate stock.
  • Perform basic maintenance tasks, such as changing bulbs, where skills permit.
  • Work closely with other cleaning staff and club employees to ensure all areas are maintained to the highest standards.
  • Participate in team meetings and training sessions as required.

**Requirements:**

  • Previous experience in domestic or cleaning roles.
  • Strong attention to detail and thoroughness in cleaning tasks.
  • Good time management and organizational skills.
  • Ability to follow instructions and work independently.
  • Strong interpersonal and communication skills, with a customer-focused attitude.
  • A genuine passion for health, wellness, and customer service.
  • The ability to establish rapport, build trust, and demonstrate credibility.
  • Physical capability to perform cleaning tasks that involve standing, walking, bending, lifting, and using cleaning equipment.
  • Ability to work flexible hours, including weekends and holidays.

**Desirable Qualifications:**

  • Basic knowledge of cleaning chemicals and equipment.

**Why Bannatyne?:

We are dedicated to creating a positive and inclusive work environment where our team members can thrive. As a Female Membercare Assistant, you will play a vital role in maintaining the high standards our members expect. We offer competitive compensation, ongoing training, and a supportive team culture.