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CRM Training

2 months ago

Milton Keynes, Milton Keynes, United Kingdom Oriflame Cosmetics Full time
Oriflame Cosmetics is seeking a highly skilled CRM Training & Support Specialist to join our Global CRM team. As a key member of our team, you will play a dual role in assisting with SFMC training & support requirements and advancing Oriflame's utilization of the SFMC platform via AI and operational efficiencies.

**Key Responsibilities:**

* Support the Training Manager in delivering training and support as we roll out SFMC to Oriflame's international markets.
* Drive innovation and efficiency into Oriflame's working processes and practices, introducing new ways of working that support advanced utilization of SFMC functionality.
* Support the championing of new innovations that influence efficiency and enable enhanced results regionally and locally.
* Develop training and support materials that are easily understood.
* Work closely with global and market teams on journey building projects, championing the use of advanced SFMC capabilities and supporting the incorporation of new ways of working.
* Support the review of email journeys and campaigns, comparing performance against targets and using new techniques.

**Requirements:**

* Fluent English.
* Expertise in HTML, SQL, AMPscript, and JavaScript with experience working with.
* Strong understanding of CRM KPIs and principles, journey development methodology.
* Experience and expertise in training, developing training materials, and supporting newer users in the use, optimization, and utilization of SFMC.

**What We Offer:**

* A dynamic culture, meaningful work, and professional growth in a global company.
* An entrepreneurial spirit and the empowerment to deliver on our brand promise.

Check out our new immersive website thisisoriflame.