Real Estate Services Manager

4 days ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Avison Young Full time
Job Summary

We are seeking an accomplished Real Estate Services Manager to lead our team at Avison Young. This senior role requires a strategic thinker with a deep understanding of real estate services and a proven track record of delivering results-driven solutions.

About the Role:

  • This position involves developing and implementing strategies to drive business growth, improve operational efficiency, and enhance customer satisfaction.
  • The successful candidate will be responsible for managing a team of facilities managers, coordinating services and resources, and ensuring compliance with company policies and procedures.
  • Key responsibilities include preparing and monitoring service charge budgets, managing relationships with external contractors and suppliers, and monitoring energy and water consumption.
  • This role also involves attending supplier review meetings, taking ownership of contract performance, and monitoring attendance, cost, and value through SLAs and KPIs.
  • A strong background in Property and Facilities Management within a mixed-use property portfolio is essential, along with demonstrable experience in managing service partners to deliver a 5* service.
  • Estimated salary: $80,000 - $100,000 per annum.

Requirements:

  • Strategic thinking and leadership skills.
  • Experience in real estate services, preferably in a similar role.
  • Ability to manage a team and prioritize tasks effectively.
  • Excellent problem-solving and analytical skills.
  • Knowledge of building services, maintenance, and repair procedures.

Benefits:

  • Ongoing training and development opportunities.
  • Competitive salary and benefits package.
  • Flexible working arrangements.
  • Opportunities for career advancement.


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