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Senior National Account Manager
2 months ago
Job Summary:
We are seeking a highly experienced Senior National Account Manager to join our team at Skin + Me. As a key member of our commercial team, you will be responsible for leading the commercial sales growth within our trading retail accounts.
Key Responsibilities:
- Establish and Maintain Retailer Relationships:
- Develop and maintain strong relationships with key decision-makers at major UK beauty and skincare retailers, including buying, trading, merchandising, and marketing teams.
- Collaborate with cross-functional teams to ensure Skin + Me is perfectly positioned to deliver high levels of commercial success, brand visibility, and product exposure.
- Commercial Negotiations:
- Manage commercial negotiations with retailer buying and merchandising teams to secure optimal space and location, in-store visibility, and digital support.
- Strategic Planning and Forecasting:
- Build accurate net sales forecasts, meeting all financial deadlines and budget submissions, and flagging risks and opportunities in a timely and quantified manner.
- Work closely with trade marketing, demand planning, and supply chain teams to ensure accurate forecasting for new product development (NPD) and core lines.
- Develop and deliver an annual plan for each retailer, covering key launches, marketing moments, eventing, store/retailer animation, customer acquisition, and retention.
- Management of Retail P&L and Internal Reporting:
- Manage each account P&L, balancing investment with top-line opportunity, and monitor retailer profit contribution to achieve agreed profit margins.
- Review product assortment and sales to maximize counter productivity in partnership with trade marketing.
- Align trading plans with local teams to ensure a consistent and phased plan across all retailers within each region.
- Provide weekly business recaps and monthly reports detailing sell-thru by SKU, rankings, productivity, stock & sales, and competitive analysis.
- Leadership and Collaboration:
- Lead weekly S.I.S.O calls with teams and monthly meetings to review business opportunities and make operational adjustments to deliver against the commercial plan.
- Collaborate with visual merchandising to ensure all updates are executed in a timely manner and communicated to buying teams for retailer approval.
Requirements:
- Experience working in a similar role, preferably in the skincare industry.
- Strong experience working with major UK beauty and skincare retailers.
- A passion for skincare and beauty, with a deep understanding of the UK skincare market and trade marketing tactics.
- Commercially-minded and driven by hitting targets.
- Highly organized and able to manage multiple work streams simultaneously.
- Confident communicator with strong negotiation and relationship management skills.
- A strong analytical understanding of how to interpret data to measure success.
- An entrepreneurial mindset and a self-starter who thrives in an environment that values individuals with a bias-for-action and execution.
Benefits:
- 25 days holiday (plus all bank holidays).
- Free breakfast and lunch.
- Hybrid working arrangement.
- Equity.
- Health and wellbeing focus.
- £500 annual development budget.
- Assistance with nursery fees.
- Culture club.
- Discounted Skin + Me products.
- Employee referral scheme.
- Dog-friendly office.
