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Registered Care Branch Supervisor
2 months ago
Job Summary:
Mayfair Homecare is seeking a dedicated and experienced Registered Care Manager to lead our domiciliary care branch in Southampton. As a Branch Manager, you will be responsible for the managerial oversight and day-to-day control of the branch, ensuring the delivery of high-quality care to our clients.
Key Responsibilities:
- Hold the branch CQC Registration and maintain CQC compliance, ensuring adherence to regulatory requirements.
- Oversee the managerial overview and day-to-day control of the branch, including the supervision of care coordinators, team leaders, and support staff.
- Participate in a backup rota, supporting our on-call team to run the service outside of office hours, ensuring seamless continuity of care.
- Lead, coach, and develop a team of care professionals to maintain branch compliance and provide exceptional care to our clients.
- Build and maintain strong relationships with clients, families, social care professionals, local authorities, and funding bodies, promoting a collaborative approach to care delivery.
- Focus on client retention by addressing concerns and enhancing the quality of care, ensuring high levels of satisfaction.
- Promote the growth of the branch, utilizing your initiative and creative ideas to drive business development.
Benefits:
- Access to the WeCare App, providing 24/7 online GP, mental health support, financial support, and virtual wellbeing services.
- Blue Light Card, offering discounts at popular establishments, brands, shops, and restaurants.
- Career education opportunities, including Health and Social Care Qualifications.
- Support to claim additional mileage relief from HMRC each year.
- Support from an experienced regional manager, ensuring guidance and mentorship.
Requirements:
- Experience in leading a team, exceeding CQC requirements and expectations.
- Preferably 2 years of managerial experience in a domiciliary care setting.
- CQC registered managers must be willing to complete or hold a Level 5 qualification in Health and Social Care, Leadership, and Management.
- A valid driving license and use of a vehicle are essential for visiting service users in their homes.
