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Retail Store Team Member
1 week ago
We are seeking a Retail Store Team Member to join our team at WHSmith. As a key member of our sales floor, you will be responsible for providing exceptional customer service, managing queues, and maintaining a clean and organized store environment.
The ideal candidate will have excellent communication skills, be able to work well under pressure, and possess a strong passion for delivering outstanding customer experiences.
Key Responsibilities- Delivering Exceptional Customer Service: Provide assistance to customers, answer queries, and resolve issues in a professional and courteous manner.
- Managing Queues and Operations: Manage queues effectively, maintain a clean and organized store environment, and ensure that all tasks are completed efficiently.
To be successful in this role, you will need:
- A strong passion for customer service and a commitment to delivering exceptional experiences.
- Excellent communication and interpersonal skills.
- Ability to work well under pressure and as part of a team.
- A positive attitude and a willingness to learn and develop.
We offer a competitive salary of £24,000 - £28,000 per annum, depending on experience, plus a range of benefits including:
- A generous pension scheme.
- Paid annual leave.
- Employee discounts.
- An Employee Assistance Programme for mental wellbeing support.