Assistant Director Motor Claims

3 days ago


Ipswich, Suffolk, United Kingdom XL CATLIN Full time

XL CATLIN is a dynamic and growing company that offers exciting opportunities for career advancement. We are committed to delivering exceptional service to our clients and building long-term relationships with them.

About the role:

We are seeking an experienced Assistant Director Motor Claims to join our team. This is an excellent opportunity for someone with a strong background in motor claims management to take on new challenges and develop their skills.

The salary for this role is approximately £65,000 - £85,000 per annum, depending on experience.

Responsibilities:

  1. Manage a team of claims handlers and coordinate their work to ensure that all claims are processed efficiently and effectively.
  2. Investigate and resolve complex motor claims, working closely with underwriters and other stakeholders to achieve fair and timely settlements.
  3. Develop and implement effective claims strategies and procedures to reduce costs and improve customer satisfaction.
  4. Provide training and guidance to team members to ensure that they have the skills and knowledge needed to perform their roles effectively.
  5. Monitor and report on key performance indicators (KPIs) to measure the success of the team and identify areas for improvement.

Requirements:

  • Degree in a relevant field such as law, business or insurance.
  • Proven experience in claims management, preferably in a leadership role.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively under pressure and meet deadlines.
  • Strong analytical and problem-solving skills.

What we offer:

We offer a competitive salary and benefits package, including pension scheme, life assurance, and private medical insurance. We also offer opportunities for professional development and advancement within the company.


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